Every question, data read, answer, refusal and saved run, with the person, the time and the rule that decided it.
Why it can be trusted
Entries can't be changed or deleted. Each entry is linked to the one before it, and Runmate checks the whole chain every time you open the page. Chain verified means nothing has been altered.
Who can see it
Roles with the audit permission, usually Client admin, Ops manager and Finance.