How do I get AI reports from Shopify and my ERP in one place?
Connect both systems to one platform that answers from live data, instead of exporting spreadsheets. With Runmate, staff ask a question in plain English, such as “Which products will run out in the next two weeks?”. Runmate queries Shopify and the ERP together, shows where every number came from, and can save the answer as a weekly report.
Why exports and chatbots fall short
- Exports are out of date the day after they are pulled, and someone has to rebuild them every week.
- Pasting data into a chatbot sends customer data outside the company, with no record of who saw what.
- Chatbots do arithmetic in the model, so totals can be confidently wrong.
How Runmate does it
- Connect Shopify and your ERP (Odoo today; Acumatica and NetSuite are planned). Read-only by default.
- Ask in plain English. Runmate writes the query, runs it against your data and shows the sources.
- Numbers come from the query, never from the AI's arithmetic.
- Save the answer as a report that arrives by email on a schedule. The report re-runs the same query without AI, so it costs no AI credits.
- Your role decides what you see: customer contact details can be masked for warehouse staff, for example.
Example questions
- Which products will run out in the next 14 days at the current sales rate?
- What were net sales by channel last month, compared with the month before?
- Which purchase orders are late, and which orders are waiting on them?
- Which customers ordered last quarter but not this quarter?
Common questions
- Do I need a data warehouse or a BI tool first?
- No. Runmate connects to the systems directly and keeps a governed copy of the data it needs to answer questions.
- Can the AI make up numbers?
- Figures come from queries against your data. The AI writes the question into a query and explains the result; it does not calculate the totals.
- Who can see what?
- Each role has its own guardrails. Sensitive fields are masked or hidden for roles that should not see them, and every answer is recorded in an audit log.